Call Center Operations Jobs in Mumbai

PwC India - Mumbai, Maharashtra, India

, Service) resulting in clear business outcomes o Contact (Call) center design, conversion rate process improvement o Business casing / business modeling experience o Multi-channel management, retail store

from: linkedin.com - 28 days ago

Augmentedresourcing Pvt. Ltd. - Mumbai

implementations. - Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses

from: iimjobs.com - 8 days ago

Impact Guru - Mumbai

center team as they work toward reaching their goals.- Develop company systems for customer interaction and response and control the implementation process.- Maintains and improves call center operations

from: updazz.com - 21 days ago

Airful Consulting - Mumbai

Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing

from: updazz.com - More than 30 days ago

Foundever - Mumbai (All Areas)

(in this job or a related function/field) : One or more years’ experience demonstrating knowledge of call center operations, goals and processes. Skills : (identify essential skills required, and identify additional skills 3.5-5.5 Lacs PA INR

from: naukri.com - 8 days ago

talent crafters solutions - Vashi, IN

: Voice Only Shift Timing (Work from Office): Fixed shift for RIO- 10:00 AM to 7:30 PM Transport: NA Operational Checklist: Good communication in English Understanding of call center operations 12500 - 18000 per month

from: expertia.ai - 9 days ago

Hemocean Outsourcing - Airoli, IN (+1 location)

satisfaction and streamline operations Prepare and present performance reports to the management team Stay up-to-date with industry trends and best practices in customer service and call center management 15000 - 30000 per month

from: expertia.ai (+1 source) - More than 30 days ago

cGreen - Other Maharashtra,Navi Mumbai

to handle challenging customer situations related to debt collections. Proficiency in using call center software and tools. Flexibility to work in shifts as required by debt collection operations. CTC

from: Shine.com - 24 days ago

Spydra - Mumbai, India

Oversees customer service operations of the call center to enhance productivity, quality, and customer satisfaction Responsibilities Establishes productivity, quality, and customer-service standards Not Mentioned

from: Monsterindia.com - 15 days ago

Ideas 4 Transformation - Mumbai, India

and provide tools if necessary. Determines call center operational strategies by evaluating team results and objectives. Maintains and improves call center operations by monitoring system performance Not Mentioned

from: Monsterindia.com - More than 30 days ago