Service Desk Manager Jobs in Bangalore

Teleperformance (TP) - Bengaluru, marathahalli

Work Timings: 24*7 (Rotational shift) . Mode of Work : work from Office . Yrs of experience : 10-12Yr s. Purpose of Position . Not disclosed INR

from: naukri.com - 5 days ago

Augusta Infotech - Hybrid - Bengaluru

with an action-orientation / drive must thrive in an ambiguous / dynamic environment 10+ years of professional experience with large scale IT infrastructure Not disclosed INR

from: naukri.com - 6 days ago

Bengaluru / Bangalore, India

Ops Engineering Manager (Service Desk) Successfully manage the relationship with the project customer and stakeholders, perform risk management to minimize project risks Ability to lead the team Not Mentioned

from: Monsterindia.com - More than 30 days ago

Lighthouse - Bengaluru

Effectively manage and run a 24x7 global (US/UK/India) IT Service Desk. Lead a team of talented IT Service Desk engineers, providing cultural, technical, and hands-on leadership. Develop SLAs Not disclosed INR

from: naukri.com (+1 source) - 8 days ago

CGI - Bengaluru

As Service Desk Work Force Manager (WFM),Upkeep of key metrics like Service Levels / ASA / Average Handle time and perform volume forecast Help Operations achieve any agent level or team level KPIs Not disclosed INR

from: naukri.com - 20 days ago

Bengaluru / Bangalore, India

for, Providing 1st, 2nd and 3rd line support for both technical and customer facing services across channels Identify problematic areas and implement strategic solutions in time with Senior IT management team Not Mentioned

from: Monsterindia.com - More than 30 days ago

ANZ - Bengaluru

skills and knowledge: Knowledge of tools like Iseries Navigator, Service Desk Manager , Service Now and OIM etc. would be an advantage. Desired knowledge of working on MIS. Not disclosed INR

from: naukri.com - 20 days ago

Bengaluru / Bangalore, India

Monitor performance metrics and service level agreements (SLAs) of outsourced partners to ensure compliance and maintain communication channels with internal stakeholders, including procurement teams,... Not Mentioned

from: Monsterindia.com - 9 days ago

Bengaluru / Bangalore, India

Service Desk Delivery Manager – IT Infrastructure Services. Qualification Graduate / postgraduate in any discipline with solid experience in Infrastructure Management Services Delivery Management. Roles Not Mentioned

from: Monsterindia.com - 6 days ago

Bengaluru / Bangalore

service desk strategies that align with the client's goals. Oversee a team responsible for Level 1 triage and Level 2/3 escalation support, providing timely and effective resolution of IT incidents Not Mentioned

from: Monsterindia.com - More than 30 days ago