Contact Center Team Leader Jobs

Hexaware Technologies - Navi Mumbai, Maharashtra, India

through effective monitoring and coaching. A Team Leader will be responsible for first contact resolution and TNPS, support of the contact center agents to improve TNPS and FCR by providing the first level

from: linkedin.com - 5 days ago

Silvermine Group - Bengaluru, Karnataka, India

and complaints from customers are resolved with urgency and to be kept at a minimum through regular coaching and feedback to the team. Ensure all contact center metrics are met as per agreed targets . 3. Compiling

from: linkedin.com - 13 days ago

Walmart - Bangalore

improvement initiatives. The ideal candidate for this position is a strong leader with excellent communication skills and a proven history in contact center management. What you'll bring: Experience: A proven

from: iimjobs.com - Yesterday

Randstad - Mumbai

and provide strategic financial advice. - Develop and implement talent management strategies for the Delivery Center team. - Identify and implement process improvement initiatives to enhance efficiency

from: iimjobs.com - 12 days ago

Amazon - Noida, Gurugram, IN

the Global CS Compliance team and validate compliance to policies, procedures and contractual requirements associated with operations, administration, and technology at captive and third party contact centers

from: jobvertise.com - 18 days ago

Gratitude India - Mumbai, IN

, E-mails and Social Media. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader

from: jobvertise.com - 18 days ago

Blue Aviation Services Pvt Ltd - Durgapur +4

and interpersonal skills to run a contact center. The person is a manager and a leader. Experience : 0 - 1 Years No. of Openings : 35 Education : Higher Secondary, Any Bachelor Degree Role : Customer Care Manager

from: placementindia.com - 24 days ago

Sharda It Services - Noida, Gurugram, IN

Center Role Category: Operations Management / Process AnalysisSales / BD Functional Area: Not Applicable Role/Responsibilies: Require Team Leader (Sales) in Gurgaon

from: jobvertise.com - 18 days ago

Shobiz Experiential Communications Pvt Ltd - Bangalore Rural, IN

communication skills, contact center team leaders must liaise and supervise effectively. Contact center manager must be well versed in all aspects of reporting, communications. Duties and Responsibilities

from: jobvertise.com - More than 30 days ago

Skill Connect global pvt ltd - Gurgaon, IN

Job Title : Contact Centre Agent Reports To : Team Leader Business Group : Emaar Properties Location : Emaar Contact Center Office Job Overview : As a Contact Centre Agent at Emaar Properties 400000 - 600000 per year

from: expertia.ai - More than 30 days ago