Genesys Support Jobs

Accenture - Bengaluru

contact center operations, requirements, and issues Provide L2 support for operational activities including basic troubleshooting of associated services on Genesys Cloud Roles & Responsibilities Not disclosed INR

from: naukri.com - 7 days ago

Tata Consultancy Services (TCS) - Bengaluru

for Service Desk, Onsite support, and Cross-Functional teams. Maintain and mature the ServiceNow service catalog. Integrate ServiceNow with other systems like Genesys Cloud Telephony and Nexthink. Modify Not disclosed INR

from: naukri.com - 6 days ago

Alp Consulting Ltd. - Madha, India

Provide technical assistance and support to Genesys Cloud CX users via phone, email, or chat. Identify and troubleshoot software, hardware, and network issues related to Genesys Cloud CX. Collaborate Not Mentioned

from: Monsterindia.com - More than 30 days ago

Accenture - Bengaluru

: Troubleshoot issues within the Genesys cloud environment. Troubleshoot and resolve incidents escalated to the L3 team. Work with vendor support as required to resolve outstanding defects/issues. Create Not disclosed INR

from: naukri.com - 13 days ago

Accenture - Bengaluru

for handling day-to-day contact center operations, requirements, and issues Provide L2 support for operational activities including basic troubleshooting of associated services on Genesys Cloud oGood Not disclosed INR

from: naukri.com - 14 days ago

ESSENWARE PRIVATE LIMITED - Pune, India

Xperience Required 5-12 years of experience on Genesys Pure Engage (on-premises) platform as L3 Support. Good understanding and experience on Genesys architecture, application and communication flow Not Mentioned

from: Monsterindia.com - More than 30 days ago

Accenture - Hyderabad

design documents, test plans, and user manuals. Provide technical support and troubleshooting for applications developed using Microsoft Dynamics CRM Technical. Integration with Third-party applications Not disclosed INR

from: naukri.com - 13 days ago

NCR Corporation - Gurgaon

on technology strategies for voice, data, and video services Responsibilities : Successful candidate will be responsible for the technical leadership, design, support, project management and deployment of Genesys Not disclosed INR

from: naukri.com - 25 days ago

NAF Technology India - Chennai, India

and stakeholders to determine requirements for new requests. • Create and modify Architect call flows. • Create and update User Accounts for contact centre systems such as Free voice, Genesys, etc. • Support end Not Mentioned

from: Monsterindia.com - More than 30 days ago

Creeno Solutions - Hyderabad

, Information Technology, or a related field. - Minimum of 3 years of experience working with Genesys eServices solutions, including implementation, configuration, and support, and overall, 7-10 years Not disclosed INR

from: naukri.com - 23 days ago