Itil Service Desk Manager Jobs

Epsilon India - Bengaluru

with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers Own and manage the service restoration process of high priority incidents Completing initial triage of the issue, assembles Not disclosed INR

from: naukri.com - 4 days ago

FIS Global - Other Maharashtra,Pune

the wider Service Desk and Incident Management functions as and when required. What you bring: An experienced, ITIL-aligned (must be certified to at least Foundation level, preferably Practitioner level

from: Shine.com - 16 days ago

Chennai, Pune, India

be internal and/or external customer Typical career path will be to Service Desk Team Manager or ITIL Process Manager Support the resolution of incidents to agreed service levels Assess and improve the skills Not Mentioned

from: Monsterindia.com - 15 days ago

Pune, India

on the portal Provide support during all internal and external audits of IT. Other duties in support of the Service Desk, as assigned by the Global Service Desk Manager. Experience/Knowledge/Skills ITIL 4 Not Mentioned

from: Monsterindia.com - More than 30 days ago

Bengaluru / Bangalore, India

lead/manager experience . 5 years' experience in IT Service Desk required. . Reporting and data analysis skills in ServiceNow . Excellent communication skills and customer handling skills. . Excellent Not Mentioned

from: Monsterindia.com - 12 days ago

Bengaluru / Bangalore, India

/Behavioral Competency) . Minimum 1-year previous IT Service Desk lead/manager experience . 5 years' experience in IT Service Desk required. . Reporting and data analysis skills in ServiceNow . Excellent Not Mentioned

from: Monsterindia.com - 12 days ago

Chennai, India

leveraging various tools and RPA technologies. Previous experience as an IT Service Manager / Service Delivery Manager with ITIL certification is essential for this role. 2. Self-Service Desk Enhancement Not Mentioned

from: Monsterindia.com - More than 30 days ago

Pune, India

through structured support, development and change management processes in alignment with industry best practices. Work with the Service Desk, Application Managers, IT Managers and other stakeholders using Not Mentioned

from: Monsterindia.com - 19 days ago

Job World - Bengaluru / Bangalore

years in Technical Support , ITIL , Service desk , Incident Management , Exp working for Command Center for 3 to 5 years etc. Good Communication Skills required Interview Mode - Virtual Notice Period Not Mentioned

from: Monsterindia.com - More than 30 days ago

Gurgaon / Gurugram, India

Expert Certified - Preferably. Job Description Position ITSM Service Management Lead - IT Services & Operations (Manager Position) Position 1 Department Digital Technology Sub-department IT Services Not Mentioned

from: Monsterindia.com - More than 30 days ago