Manager Contact Centre Jobs

Pune, India

Job Description: The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within Not Mentioned

from: Monsterindia.com - 19 days ago

Thane, India

. Manage Floor to monitor discipline on floor, resolve officer's queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability... Not Mentioned

from: Monsterindia.com - 4 days ago

Gurugram, Gurgaon / Gurugram, India

Team management experience communication skills- B2 High/C1 Level Minimum of 1 years experience within a contact Centre environment as a Team Manager Experience within customer services(Voice process Not Mentioned

from: Monsterindia.com - 19 days ago

Hyderabad / Secunderabad, Telangana, India

and reporting on Operational KPIs: service levels, handle times and abandonment levels. Work with the Contact Centre Manager to oversee the training and development of all employees. Taking an active lead Not Mentioned

from: Monsterindia.com - 17 days ago

Thane, India

be responsible to drive projects that transforms service delivery through Contact Centre, Branches & Distribution Branches. The key results to drive include improving Customer Experience, Persistency and Service Not Mentioned

from: Monsterindia.com - 13 days ago

Delhi, India (+1 location)

: Bachelors degree Experience : 3-5 years in monitoring Contact Centre end to end operations The ability to recognize a problem quickly and effectively, determine the cause, take appropriate action and follow Not Mentioned

from: Monsterindia.com - More than 30 days ago

India

and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment Not Mentioned

from: Monsterindia.com - 6 days ago

Pune, India

such as Product Company Project Managers, Customers, Consultant, Supplier Customer Centres To manage orders, achieving client satisfaction in terms of delivery and technical requirements. To monitor the overall Not Mentioned

from: Monsterindia.com - 19 days ago

Bengaluru / Bangalore, India

with Exotel's suite of a communication APIs, Ameyo's omnichannel contact centre (merger), and Cogno AI's conversational AI platform (acquisition) over the cloud. They're a $100 million Series D funded company Not Mentioned

from: Monsterindia.com - More than 30 days ago

Thane, India

/ Marketing / Product / Sales /VM DKey Result Areas . Liaising with Contact Centre Vendor to ensure 100% uptime of Contact Centre Operations . In-depth knowledge of technical aspects - Call Center network Not Mentioned

from: Monsterindia.com - 13 days ago