Support Call Jobs

Curiotory - New Delhi, Delhi, India

troubleshoot and resolve customer issues over the phone while maintaining a high level of professionalism and empathy. Responsibilities: Provide exceptional customer support to French -speaking customers via

from: linkedin.com - 6 days ago

A leading Listed NBFC - Jaipur, Rajasthan, India

and Development: Lead, coach, and mentor a team of call centre agents, supervisors, and support staff to maximize their potential and foster a culture of high performance. Conduct regular performance evaluations

from: linkedin.com (+1 source) - 8 days ago

FIS - Pune, Maharashtra, India (+1 location)

for diagnosis and resolution of incidents. Incident management Engage directly with clients to resolve incidents. Periodically fulfil on-call responsibilities to provide 24x7 support capabilities for major

from: linkedin.com - 20 days ago

NIIT - Gurugram, Haryana, India

, Handle Time & Customer Effort · Maintain Internal Service Attendance & Accountability policies · Execute issue /query & Client level delivery quality on calls · Adhere to Customer resolution and ensure

from: linkedin.com - 8 days ago

Tide - Delhi, India

a team of outbound telesales representatives. Foster a positive and motivating work environment to enhance team performance. Provide ongoing coaching, feedback, and support to ensure individual and team

from: linkedin.com - 9 days ago

Curiotory - New Delhi, Delhi, India

to effectively troubleshoot and resolve customer issues over the phone while maintaining a high level of professionalism and empathy. Responsibilities: Provide exceptional customer support to Spanish -speaking

from: linkedin.com - 8 days ago

WNS - Noida, Uttar Pradesh, India

call volume within desired AHT target (90Secs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to provide resolution to the customer Listen attentively

from: linkedin.com (+1 source) - 9 days ago

Lenovo - Mumbai, Maharashtra, India

, through coaching and mentoring Manage and coordinate the escalations, critical and complex support issues to the correct IT teams Establish reporting and performance metrics to measure SD effectiveness

from: linkedin.com - 20 days ago

Native Teams - Bengaluru, Karnataka, India

procedural guidelines to ensure a complete solution to their technical or service questions. Provide service and support to internal and external customers via phone, video call, email, and live chat Managing

from: linkedin.com (+1 source) - 22 days ago

Hexaware Technologies - Navi Mumbai, Maharashtra, India

, retention. Key role is to spend time with agents, monitoring and coaching, being visible and available to assist with any escalated support enquiries, ensuring that agents are available to take calls

from: linkedin.com - 13 days ago