Call Center Operations Jobs

ProEdge Services - india

. Operations Management: - Oversee day-to-day collections operations, including inbound and outbound call centers, skip tracing, and account resolution. - Monitor key performance indicators (KPIs) and metrics

from: linkedin.com - 2 days ago

Dream Jobs Global - Jaipur, Rajasthan, India

Role and Responsibilities Manage the daily operations of the call center, ensuring quality and efficiency standards are met Monitor and evaluate the performance of the tele callers and team leaders

from: linkedin.com - 8 days ago

Skill Connect global pvt ltd - Delhi, IN

of improvement, and potential bottlenecks. Use data-driven insights to make informed decisions and optimize call center operations. Develop and implement protocols for handling emergency situations and high call 40000 - 50000 per month

from: expertia.ai - 6 days ago

Target - Bengaluru, Karnataka, India

from Accredited Universities Overall experience of 8-10 years in contact center, Financial Service operations or retail services with minimum 2+ years of leadership experience in guest service oriented and/or call

from: linkedin.com - 9 days ago

Biz2X - Noida, Uttar Pradesh, India

policies and procedures. Experience - • Prior experience of minimum 12 to 15 years in handling lending and related operations like collections, sales calls, underwriting etc. in US time zone • Automation

from: linkedin.com - 15 days ago

Zia Solutions - Noida, IN

deadlines Collaborate with team members Report to Quality Manager daily Follow SOP for data tagging Demonstrate effective communication skills Understand call center quality metrics Identify process issues

from: jobvertise.com - 6 days ago

Magicbricks - Bengaluru, Karnataka, India

center management, outbound tele sales, and possess strong leadership skills, we want to hear from you! Responsibilities: Lead and oversee the overall operations of the Contact Center, ensuring efficient

from: linkedin.com (+1 source) - 16 days ago

MSwipe Technologies - Jui Nagar, Navi Mumbai

: · Manage day-to-day operations of the call center (Inbound/Outbound) · Monitor the activities to ensure all service levels committed are met and exceeded · Responsible for MAU and TPV of the region assigned ₹35,000 - ₹45,000 monthly

from: apna.co - 7 days ago

Walmart - Bangalore

efficiency and customer satisfaction. The Requirements: Managing Contact Center Operations: The manager is responsible for the day-to-day operations of the contact center, including monitoring call volume

from: iimjobs.com - 9 days ago

Dadri, Uttar Pradesh, India

Full Time, Permanent Role Category Voice Key Skills BPO Team Management Team Handling Customer Service International Call Center Bpo Operations Rostering Operations Team Handling Shrinkage Voice Process

from: jobleads.co.in - 10 days ago