Service Agent Jobs in Chennai

HCLTech - Chennai, Tamil Nadu, India

procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement

from: linkedin.com - 5 days ago

HCLTech - Chennai, Tamil Nadu, India

procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement

from: linkedin.com - 14 days ago

Barclays - Chennai,Other Tamil Nadu

skill sets and manage personal development goals for the agents. o Assist the AVP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. What

from: Shine.com - 2 days ago

HCLTech - Chennai, Tamil Nadu, India

flow procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence

from: linkedin.com - 24 days ago

Ensono - Chennai, Pune

virtual agents and chatbots to automate workflows and enhance service delivery. 7. Ensure performance , stability, and reliability of ServiceNow instances, conducting performance tuning and optimization 19-27.5 Lacs PA INR

from: naukri.com - 12 days ago

SREE GUPTA BHAVAN PRIVATE LIMITED - Chennai, India

. Familiarizing yourself with new products and services as they are introduced. Attending workshops and meetings as required. Providing training to new customer service agents. Respecting client confidentiality Not Mentioned

from: Monsterindia.com - More than 30 days ago

HCLTech - Chennai, India

to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement in motivational Not Mentioned

from: Monsterindia.com - 27 days ago

Prodapt - Chennai, India

service skills. Performance Monitoring: Monitor and evaluate chat interactions to ensure quality standards are met. Provide feedback to agents on their performance and areas for improvement. Resource Not Mentioned

from: Monsterindia.com - 27 days ago

Global Serve Solutions - Chennai

feedback and discuss performance with each team member on a periodic basis. ï'· Responsible for training call centre agents to make sure that service delivery on their part is always up to speed. Allocating 850000-1500000

from: Monsterindia.com - More than 30 days ago

OJCommerce - Chennai, India

feedback for improving procedures. Responsible to provide timely and effective resolutions to US customers. Fully responsible to delight prospective customer with satisfactory service Improve the quality Not Mentioned

from: Monsterindia.com - More than 30 days ago