Call Center Agent Jobs in Gurgaon District

Aptino, Inc. - Gurugram, Haryana, India

is a mathematical formula used in call centers to calculate the number of agents required to handle a given level of call traffic at a specified service level. Experience with Erlang C involves understanding how

from: linkedin.com - 29 days ago

SkillsKonnect - Gurgaon/Gurugram

Role Title:- Contact Centre AgentReports To:- Team LeaderBusiness Group:- Emaar PropertiesLocation:- Emaar Contact Center OfficeWHAT YOU WILL DOThe Contact Centre Agent - is responsible for handling

from: updazz.com - More than 30 days ago

Daydream Recruiters - Gurgaon

HR Aarav-7827642775 Should be well versed working on more than 1 GDS 4-4.75 Lacs PA INR

from: naukri.com - 4 days ago

Gurgaon / Gurugram, India

and analyze call-center statistics (sales rates, conversion rate, productivity by agent etc.) Assume responsibility of budgeting and tracking expenses Hire, coach and provide training to personnel to maintain Not Mentioned

from: Monsterindia.com - 18 days ago

Gurgaon / Gurugram, India

and managing a team of agents) Strong analytical skills to read and interpret numbers and make decisions (i.e. Develop call center metrics and reporting tools) Establish call monitoring system and protocols Not Mentioned

from: Monsterindia.com - 2 days ago

Gurgaon / Gurugram, India

and to determine the most effective methods for staffing adjustments Support short term forecasting and daily/intraday staffing allocations Utilize call center tools to observe agents' actual state compared Not Mentioned

from: Monsterindia.com - 8 days ago

Gurgaon / Gurugram, India

Job Title : Contact Centre Agent Reports To : Team Leader Business Group : Emaar Properties Location : Emaar Contact Center Office Job Overview As a Contact Centre Agent at Emaar Properties Not Mentioned

from: Monsterindia.com - 18 days ago