Customer Care Performance Jobs in Gurgaon

Assembly Luggage - Gurgaon/Gurugram

& their grievances are taken care of.- Working closely with product/delivery teams to understand and give input to introduce product changes, if any, based on customer service experience and feedback.- Developing

from: updazz.com - More than 30 days ago

Fresenius Medical Care - Gurgaon

, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts Not disclosed INR

from: naukri.com - 4 days ago

Hero MotoCorp Ltd - Gurgaon (Haryana)

As the CRM you will be part of the EMBU and will report to the Performance Marketing Manager. The purpose of your role will be to maximize the efficiency of the CRM data and software to improve customer care

from: timesjobs.com - 7 days ago

JS Consultancy Services - Delhi

, Retention and Convince Skills Experience 00 yr-03yrs (Freshers can also apply) Job Description:- Role: Customer Care Executive Industry type: BPO (Domestic) Process: Outbound Job Location: Moti Nagar, Delhi

from: Shine.com - 17 days ago

Gurgaon / Gurugram, India

Customer Care (CS) Reporting to AVP - Customer Care Band 4B Location Gurugram Team Size Review performance against service measurement metrics for Call Center, Email desk, Grievance and CAG. Understand gaps Not Mentioned

from: Monsterindia.com - 19 days ago

Gurgaon / Gurugram, India

to them of any factors which may affect the performance of individuals or the whole team. • Share best practice within the team and across the Digital Care Community. • Adhere to relevant shift patterns Not Mentioned

from: Monsterindia.com - 5 days ago

Delhi, India

to compile and track performance at team and individual level. Performs monitors of customer care email responses. Participates in customer and client listening programs to identify customer needs Not Mentioned

from: Monsterindia.com - 5 days ago

Delhi, India

satisfaction. Informing the team of all new information related to products, procedures, and trends. Monitors customer care email and chat responses. Coordinates and facilitates call calibration sessions Not Mentioned

from: Monsterindia.com - More than 30 days ago