12 Call Center Operations Jobs in Mumbai
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Customer Success -Insurance PwC India - Mumbai, Maharashtra, India , Service) resulting in clear business outcomes o Contact (Call) center design, conversion rate process improvement o Business casing / business modeling experience o Multi-channel management, retail store 2 days ago
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Manager - Call Centre (7-10 yrs) Augmentedresourcing Pvt. Ltd. - Mumbai implementations. - Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses 18 days ago
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Manager - Telesales - Call Center (3-8 yrs) Mumbai (Telesales/Inside Sales/BPO) Impact Guru - Mumbai center team as they work toward reaching their goals.- Develop company systems for customer interaction and response and control the implementation process.- Maintains and improves call center operations More than 30 days ago
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Team Lead - Sales Operation - BPO (4-6 yrs) Mumbai (Telesales/Inside Sales/BPO) Airful Consulting - Mumbai Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing More than 30 days ago
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Workforce Manager iQor - Delhi NCR, Gurgaon, Mumbai (All Areas) : . 5-8 years of experience Prior call / contact center experience,3 year minimum required Prior work force management experience including forecasting,staffing,and scheduling, 9-12 Lacs PA INR 4 days ago
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Call Quality Analyst For US Process International Foundever - Mumbai (All Areas) (in this job or a related function/field) : One or more years’ experience demonstrating knowledge of call center operations, goals and processes. Skills : (identify essential skills required, and identify additional skills 3.5-5.5 Lacs PA INR 18 days ago
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Telecalling Team Leader MSwipe Technologies - Jui Nagar, Navi Mumbai : · Manage day-to-day operations of the call center (Inbound/Outbound) · Monitor the activities to ensure all service levels committed are met and exceeded · Responsible for MAU and TPV of the region assigned ₹35,000 - ₹45,000 monthly 14 days ago
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Customer Retention Manager talent crafters solutions - Vashi, IN : Voice Only Shift Timing (Work from Office): Fixed shift for RIO- 10:00 AM to 7:30 PM Transport: NA Operational Checklist: Good communication in English Understanding of call center operations 12500 - 18000 per month 19 days ago
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Inbound -Team Lead Hemocean Outsourcing - Airoli, IN satisfaction and streamline operations Prepare and present performance reports to the management team Stay up-to-date with industry trends and best practices in customer service and call center management 15000 - 30000 per month More than 30 days ago
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Service Delivery Ops Associate Manager Accenture - Navi Mumbai and invoicing. Manage the daily operations-related communications and interactions with internal & client stakeholders by e-mails and calls. He/she must have worked in a Shared service center for an international Not disclosed INR 4 days ago
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