9 Call Center Training Jobs in Mumbai
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Team Leader - Call Centre QI Spine - Mumbai, IN , and coach new personnel joining the team Collect and analyze call-center data and prepare reports Evaluate the monthly performance of the team with key metrics Analyse training needs and conduct appropriate 10 days ago
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Manager - Call Centre (7-10 yrs) Augmentedresourcing Pvt. Ltd. - Mumbai ; managing system and process improvement and quality assurance programs; installing upgrades. - Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning 12 days ago
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Team - Coach Quality - Customer Care (3-5 yrs) TalentCo HR Services LLP - Mumbai with agents in regular meetings; - Analyze all customer service metrics (e. g. CSAT, FRS, Quality) and how the support team/call center performance affects those KPIs; - Create strategies to improve support 26 days ago
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Call Center - Team Lead Smaaash Entertainment Pvt. Ltd. - Mumbai, IN communication and delivering right information skills Roles and Responsibilities Lead and manage the Call Center team to ensure exceptional customer service delivery Monitor inbound and outbound calls to assess 400000 - 500000 per year More than 30 days ago
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Hiring for Assistant Manager Training (Voice, For Domestic Call Center Management) Hexaware Technologies - Navi Mumbai, Maharashtra, India Hiring for Assistant Manager Training (Voice, Domestic Call Center Management! Location: MBP, Ghansoli Navi Mumbai. 2 years of exp as AM on papers mandatory with strong Domestic Voice Customer 28 days ago
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Tele Calling Trainer - Mumbai Innovsource services Private Limited - Mumbai Job Responsibilities: Conducts training programs for all skill levels, including basic sales skills, as well as advanced Sales techniques, Point of Sales & Captive call-center environment Provides Not disclosed INR 12 days ago
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Customer Service Manager Spydra - Mumbai, India call center human resource objectives by recruiting, training, coaching, and disciplining employees and appraising job contributions Develops call center systems by developing customer interaction Not Mentioned 19 days ago
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Call Center Manager Cloud Counselage Pvt. Ltd. - Mumbai, India planning to maximize the productivity of resources (people, technology etc.) Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) Hire, coach and provide training Not Mentioned 19 days ago
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Team Lead - Call CENTRE (Pre Sales) ZECRUITERS SEARCH RESOURCERS LLP - Mumbai, India Must have key skills Calling Customer Service Call Center Client Relationship Management Data Management Job Description: Customer Service professional with more than 8 years of experience Not Mentioned 15 days ago
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