10 Service Desk Lead Jobs in Pune
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Senior Manager - Oracle EBS/Oracle Cloud Jade Global - Pune, Maharashtra, India and supporting our client's business growth via creating a scalable IT Service Delivery capability across multiple time zones. Main Responsibilities · Lead the Technology Application Management Support (AMS More than 30 days ago
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Service Owner and Integrity Manager - Employee Experience Pune, Maharashtra, India to have. Experience in managing contact Centre or Service Desk. Through understanding of Service Desk KPIs and experience in driving improvement of the same. ITIL certified professional with extensive experience More than 30 days ago
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Senior Incident Responder Bentley Systems - Pune, IN such as firewalls, IDS, honey pot systems, network traffic analysis tools, and vulnerability scanners. Assist the service desk and other staff with mitigation of vulnerabilities and threats found during monitoring More than 30 days ago
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Team Lead - Service Desk Pune, India their customer's needs and SLA requirements Job title: Team Lead - Service Desk Job Description: Managing a team of Service Desk Analysts Delivery of the day-to-day Service Desk function Drive a motivated, high Not Mentioned 9 days ago
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Service Desk Manager (Shift Manager) Pune, India desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development. Responsible for ensuring Not Mentioned More than 30 days ago
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Team Leader - Service Desk Pune, India . Attend change meetings and analyze potential impact to Service Desk operations . Performance appraisal and normalization . Participate in calibration and collaboration meetings with support function leads Not Mentioned 8 days ago
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Service Manager Pune, India strategies to ensure efficient and effective delivery of services. Oversee the day-to-day operations of the service desk, ensuring timely resolution of incidents, requests, and inquiries. Monitor and analyze Not Mentioned 19 days ago
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Senior Engineer - MS, Network Pune, India to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Coaches Service Desk Not Mentioned 10 days ago
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Incident Responder Senior Pune, India the service desk and other staff with mitigation of vulnerabilities and threats found during monitoring. Perform daily threat analysis. This can include but is not limited to Vulnerability/Exploit detection Not Mentioned 16 days ago
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Salesforce developer Pune, India be challenged and engaged from day one. The Sales Cloud team supports the Lead to Sale business teams which primarily includes Marketing, Sales Development, Sales, and Partners. We work alongside the Service Desk Not Mentioned 16 days ago
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