18 Support Agent Jobs in Pune
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Cloud DevOps Engineer Capgemini - Pune, MH, IN Configuration, Queues and Prompts , Routing Profiles, Agent/User Management Establish and maintain strong collaborative relationships with internal and external strategic partners as well as critical IT 11 days ago
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Customer Success Role (2-6 yrs) Goa/Pune (After-Sales/Customer Service) Skyleaf Consultants LLP - Goa/Pune - Build automation tools for better efficiency and customer experience- Ensuring that agents have the knowledge and skills to answer customers inquiries, requests for support or problems quickly More than 30 days ago
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Cloud Operations Engineer Capgemini - Pune, MH, IN , support, monitoring, and security. With emphasized experience on: Contact Center Configuration, Queues and Prompts , Routing Profiles, Agent/User Management Establish and maintain strong collaborative 19 days ago
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SENIOR CUSTOMER SALES & SERVICE AGENT Emirates - Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata of Emirates Group news and updates to ensure relevant professional and company standards are maintained. Support Travel Agents by assisting them with bookings and special arrangements. Advise and guide Travel Not disclosed INR 12 days ago
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Servicenow Developer Sandhata Technologies - Hybrid - Chennai, Pune, Bangalore Rural , UI Policies, UI Actions, Service portals, Pages, Widgets, Chat support and Virtual Agent. Database, Tables and Structure, DB Views and their implementation in ServiceNow Service Now Development Not disclosed INR 10 days ago
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Global IT Service Desk Agent (24*7 Support) Pune, India Job Specification â ROL01 IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop Not Mentioned More than 30 days ago
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International Voice Process Pune functional coordination and support SME in training, reviews and escalation handling -Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills 300000-350000 26 days ago
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Senior System Software Engineer, Conversational AI Pune, India and a framework which can support multi-turn, multi-modal, multi-user conversations with a LLM driven agents. Develop knowledge discovery, and reasoning capabilities including but not limited to disambiguation Not Mentioned 7 days ago
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WFM/BI - Assistant Manager Pune from business as it comes in and drive sourcing in the right direction Responsibilities . Monitors and manages activities to support service level agreements for Philippines . Monitors real-time agent schedule Not Mentioned More than 30 days ago
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Wealth WFM/BI - Asst. Manager Pune in and drive sourcing in the right direction Responsibilities . Monitors and manages activities to support service level agreements for Philippines . Monitors real-time agent schedule adherence . Monitor Not Mentioned 3 days ago
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