109 Contact Center Jobs in Thane
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Service Communication Manager Mumbai Satvam Consulting Private Limited - Thane self-service utilization Identify and execute initiatives to improve self-servicing options for customers to reduce queries Develop/Review scripts for Contact Centers for all LoBs in order to expedite 18 days ago
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Require Team Leader for Telesales process|| Malad Location Paisabazaar - Mumbai, Maharashtra, India This requirement is for candidates from contact center background with experience in domestic telesales and people management Looking candidates with hands on experience in Telesales + People 5 days ago
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Resident Storage Engineer Millennium Technology Services - Mumbai, Maharashtra, India ): We facilitate seamless communication and collaboration across geographies. Contact Center as a Service (CCaaS): MTS delivers efficient and customer-centric contact center solutions. Our expertise spans various Yesterday
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Customer Service Executive Network Techlab - Thane 1-2 years of experience in customer service Experience in contact center BPO/KPO preferred Proficiency in English, Hindi, and Marathi Strong computer skills and interpersonal communication 1-2.25 Lacs PA INR 15 days ago
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CEM Solution Architect Tata Consultancy Services - Mumbai, Maharashtra, India TCS is hiring for "CEM Solution Architect". Details below- Role-CEM Solution Architect Exp-14-18 Years Location- Mumbai/Delhi Experience-14-18+ Years with at least 7 years+ in contact center 10 days ago
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Senior Machine Learning Engineer Quantiphi - Mumbai, Maharashtra, India performance monitoring, CI/CD. ● Experience in GCP based ML solutions and services like Contact Center AI, Vertex AI, Document AI, Speech-to-Text, Text-to Speech, Natural Language, Dialog Flow, AutoML, Vision 11 days ago
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Service Communication Manager Mumbai Satvam Consulting - Thane, Mumbai (All Areas) End-to-end Operationalization of service communication, Design CRM communication to customers, Develop/Review scripts for Contact Centers, Raising JIRA for all APDM complaint received, Registration Not disclosed INR 28 days ago
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Assistant Operations Manager for Customer Service (Domestic Voice process) Hexaware Technologies - Navi Mumbai, Maharashtra, India multiple processes and ensured delivery within timelines Demonstrated ability to understand staffing, process efficiencies, and goal achievement while managing contact center cost Should have exhibited 15 days ago
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Team Lead for Customer Service (Domestic Voice process) Hexaware Technologies - Navi Mumbai, Maharashtra, India through effective monitoring and coaching. A Team Leader will be responsible for first contact resolution and TNPS, support of the contact center agents to improve TNPS and FCR by providing the first level 15 days ago
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Senior Full Stack Developer - Sciative Solutions Sciative Solutions Private Limited - Navi Mumbai, India data, machine learning, and numerical programming frameworks (e.g., TensorFlow, Python, MATLAB).4. Architect, design and build integrations between cloud contact center platforms and external systems 35 More than 30 days ago
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