Call Center Training Jobs in Mumbai

QI Spine - Mumbai, IN

, and coach new personnel joining the team Collect and analyze call-center data and prepare reports Evaluate the monthly performance of the team with key metrics Analyse training needs and conduct appropriate

from: jobvertise.com - 10 days ago

Augmentedresourcing Pvt. Ltd. - Mumbai

; managing system and process improvement and quality assurance programs; installing upgrades. - Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning

from: iimjobs.com - 12 days ago

TalentCo HR Services LLP - Mumbai

with agents in regular meetings; - Analyze all customer service metrics (e. g. CSAT, FRS, Quality) and how the support team/call center performance affects those KPIs; - Create strategies to improve support

from: iimjobs.com - 26 days ago

Smaaash Entertainment Pvt. Ltd. - Mumbai, IN

communication and delivering right information skills Roles and Responsibilities Lead and manage the Call Center team to ensure exceptional customer service delivery Monitor inbound and outbound calls to assess 400000 - 500000 per year

from: expertia.ai - More than 30 days ago

Hexaware Technologies - Navi Mumbai, Maharashtra, India

Hiring for Assistant Manager Training (Voice, Domestic Call Center Management! Location: MBP, Ghansoli Navi Mumbai. 2 years of exp as AM on papers mandatory with strong Domestic Voice Customer

from: linkedin.com - 28 days ago

Innovsource services Private Limited - Mumbai

Job Responsibilities: Conducts training programs for all skill levels, including basic sales skills, as well as advanced Sales techniques, Point of Sales & Captive call-center environment Provides Not disclosed INR

from: naukri.com - 12 days ago

Spydra - Mumbai, India

call center human resource objectives by recruiting, training, coaching, and disciplining employees and appraising job contributions Develops call center systems by developing customer interaction Not Mentioned

from: Monsterindia.com - 19 days ago

Cloud Counselage Pvt. Ltd. - Mumbai, India

planning to maximize the productivity of resources (people, technology etc.) Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) Hire, coach and provide training Not Mentioned

from: Monsterindia.com - 19 days ago

ZECRUITERS SEARCH RESOURCERS LLP - Mumbai, India

Must have key skills Calling Customer Service Call Center Client Relationship Management Data Management Job Description: Customer Service professional with more than 8 years of experience Not Mentioned

from: Monsterindia.com - 15 days ago