Ivr Jobs in Mumbai

Tech Mahindra - Mumbai, Maharashtra, India

processes, new business initiatives, automation, and efficiency programmes. It involves acting as Gatekeeper for all new requests/changes, the scheduling of in life changes & projects. Working with a team

from: linkedin.com - 4 days ago

Tata Consultancy Services - Mumbai, Maharashtra, India

/Business Development, Transformation, Bid Management, IT Infra, Pricing and Operations teams to develop best-in-class solutions to meet customer needs. • Create compelling pitches to promote value based

from: linkedin.com - 11 days ago

Relyon Resources - Mumbai (All Areas)

• Knowledge of leading contact centre technologies i.e. IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs, etc • Strong understanding of Contact Center processes and workflows. Not disclosed INR

from: naukri.com - 11 days ago

Mumbai, India

, and providing top-tier customer service by addressing inquiries and ensuring prompt claim resolution. Key Responsibilities: - Perform pre-call analysis using various methods such as payer calls, IVR, and web Not Mentioned

from: Monsterindia.com - 7 days ago

Mumbai, India

with program IT-Infrastructure team for transitions and critical changes. He / She should also possess good communication skills. In addition, they are responsible for the resolution and/or escalation Not Mentioned

from: Monsterindia.com - More than 30 days ago

Mumbai, India

, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix. Identification and monitoring of Key Not Mentioned

from: Monsterindia.com - 12 days ago

Mumbai, India

- Omnichannel routing is essential, including automatic call distributors (ACD), Dialer & IVR. Broad knowledge of Digital self-service, messaging and social media platforms. Basic knowledge of Cloud and CCaaS Not Mentioned

from: Monsterindia.com - More than 30 days ago

Mumbai, India

decision-making. Product Backlog Management: Collaborate with the Product Owner to prioritize and groom the product backlog, ensuring it is well-defined, refined, and ready for sprint planning and execution Not Mentioned

from: Monsterindia.com - More than 30 days ago