Team Leader Agent Jobs in Mumbai

Mantras2Success.com - Mumbai, Maharashtra, India

(gamification), audit forms, feedback and coaching, acceptance/dispute in quality scores by the customer service agents, signatures, timestamps, etc Collaboration: Work closely with cross functional teams

from: linkedin.com (+2 sources) - 27 days ago

HireTale - Mumbai, MH

artificial natural language agents and the data architectures to support them. You will work closely with product, research and engineering leaders to formulate hiring plans, advise on strategy, and optimize 7,000,000 - 8,000,000

from: workable.com - 5 days ago

Hexaware Technologies - Navi Mumbai, Maharashtra, India

through effective monitoring and coaching. A Team Leader will be responsible for first contact resolution and TNPS, support of the contact center agents to improve TNPS and FCR by providing the first level

from: linkedin.com - 14 days ago

Teleperformance (TP) - Mumbai Suburbs

Qualifications:- Min Graduate with decent English communication skills. *They have well knowledge in shrinkage,attrition,AHT,NPS,SLA etc Profile :- *Team Leader Outbound*. Role :- must be able 2.5-4.25 Lacs PA INR

from: naukri.com - 25 days ago

Teleperformance (TP) - Navi Mumbai, Mumbai (All Areas)

process is run efficiently in the process; meet up with all employees' (E01/E02) on an EDP and effectively manage the process 8. Conduct regular refresher training on HR policies for both agents and Team 3-5 Lacs PA INR

from: naukri.com - 25 days ago

Yubi Group - Thane, India

Responsibilities Talent Acquisition Strategy: Develop and execute comprehensive recruitment strategies to attract qualified candidates for collections roles, including collection agents, team leaders, and operations

from: zoho.eu - More than 30 days ago

HY Fly Consultancy - Navi Mumbai, Mumbai(Sector 14 Vashi +8), Thane

EXP-Graduate with min 2 yrs Team Manager exp Into Handling atleast 2 Team Leader and 80 Agents in Voice Process MUST have TL Exp Medical Allowance + Daily Allowance 11-18 Lacs PA INR

from: naukri.com - 22 days ago

Inchcape Shipping Services - Navi Mumbai

Key Accountabilities Maintain existing relationships and further develop & expand relationships with Principals (along with team leaders), ISS and 3rd party Agents. Ensure all Principal and business 3-4.75 Lacs PA INR

from: naukri.com - 12 days ago

Mumbai City, Navi Mumbai

JOB OFFER BY CINCO BRIGHT - INTERNATIONAL BPO - VASHI CUSTOMER SERVICE EXECUTIVE Agent Cum TEAM LEADER Agent Cum QUALITY ANALYST ALL POSITIONS MIN 2 YRS INTERNATIONAL VOICE PROCESS EXPERIENCE Not Mentioned

from: Monsterindia.com - More than 30 days ago

Mumbai City, Navi Mumbai

Hi Ruchi Mam, Request you to post the below description on linked in:- Urgent Requirement* Profile :- *Team Leader Outbound* Role :- must be able to handle atleast 15 - 20 agents on floor Experience 250000-420000

from: Monsterindia.com - 24 days ago