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  • General Managers presence needed at the Lobby Last updated by mohinder pal: 18 Dec, 2016

    General Manager's presence at the lobby, meeting and greeting up guests,sharing their experiences, looking further business prospects, shares a higher guest satisfaction level and lowering down the complaints and conflict level, strengthens the brand service standards

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    • Hotel GM's presence in the Lobby is essential as, he can greet the guest ,view the flow of guest coming into the hotel, interact with the VIPs, Delegates from various parts of the country in house and walk in,which makes the guest feel that the Management is taking care of the Guests, Listens the guest experience and issues related to facilities , quality of service of guest rooms and restaurants, complaints etc can hear through guest point of view. His presence strengthens the confidence of front of staff through interaction,

      13 Dec, 2016 Reply to Geetha
    • looking for work as general manager hotel kaisonsinn jasola n delhi 25

      18 Dec, 2016 Reply to mohinder pal
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