86 Contact Center Jobs in Pune
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Capacity Planner/ Resource Planner (WFM) Aptino, Inc. - Pune, Maharashtra, India workforce management team and operations to create, update and maintain staffing and budget planning models. Analyze the contact center data and create long-term staffing and contact forecasts and models 11 days ago
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CCaaS developer - India STAND 8 Technology Services - Pune, Maharashtra, India Experience on VOIP, Dialer, ACD , IVR, SBC Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS, CPaaS platform, cloud, Contact center 9 days ago
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AWS| Cloud PMO | 5 yrs Capgemini - Pune, MH, IN gathering 3- 5 years Business Analyst experience in Contact center projects Business Analyst experience in Contact center projects Customer Journey Mapping User stories creation Salesforce portion + someone 12 days ago
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Compliance Specialist FPL Technologies - Pune, Maharashtra, India business purposes. Relevant experience in the financial industry contact center will be preferred. Experience range: 5 Years of experience in Compliance. Preferred experience in Domestic -Collections / Call 11 days ago
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Sr. Angular UI Developer IGT Solutions - Pune, Maharashtra, India customers globally. IGT serves 4 in top 5 Airlines, 4 out of Top 5 Travel Companies, 4 out of Top 5 Hospitality companies. We provide digital contact center services, travel technology and innovative digital 9 days ago
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Cloud Operations Engineer Capgemini - Pune, MH, IN AWS Connect Contact Center Engineer Job Description (India) Minimum 3+ years of experience working in multi-client BPO provider with Contact Center Technology platforms predominantly having worked 8 days ago
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Senior ETL Consultant IGT Solutions - Pune, Maharashtra, India contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk 20 days ago
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Service Desk Team Lead Tech Mahindra - Pune, Maharashtra, India Work Experience years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background with experience in supporting International customer 25 days ago
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Senior Specialist Product Manager Pune, Maharashtra, India and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences. Experience of WFM (Workforce management) solutions of a contact center Ability 2 days ago
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MES - Run support Lead Tata Technologies - Pune, Maharashtra, India and requirements as input for support. * Outline escalation path with established Service Level Agreement (SLA) in ServiceNow. * Map names, roles, and contact information for key stakeholders. * Level of support 11 days ago
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