Call Center Operations Jobs in Mumbai

PwC India - Mumbai, Maharashtra, India

, Service) resulting in clear business outcomes o Contact (Call) center design, conversion rate process improvement o Business casing / business modeling experience o Multi-channel management, retail store

from: linkedin.com - 2 days ago

Augmentedresourcing Pvt. Ltd. - Mumbai

implementations. - Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses

from: iimjobs.com - 18 days ago

Impact Guru - Mumbai

center team as they work toward reaching their goals.- Develop company systems for customer interaction and response and control the implementation process.- Maintains and improves call center operations

from: updazz.com - More than 30 days ago

Airful Consulting - Mumbai

Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing

from: updazz.com - More than 30 days ago

iQor - Delhi NCR, Gurgaon, Mumbai (All Areas)

: . 5-8 years of experience Prior call / contact center experience,3 year minimum required Prior work force management experience including forecasting,staffing,and scheduling, 9-12 Lacs PA INR

from: naukri.com - 4 days ago

Foundever - Mumbai (All Areas)

(in this job or a related function/field) : One or more years’ experience demonstrating knowledge of call center operations, goals and processes. Skills : (identify essential skills required, and identify additional skills 3.5-5.5 Lacs PA INR

from: naukri.com - 18 days ago

MSwipe Technologies - Jui Nagar, Navi Mumbai

: · Manage day-to-day operations of the call center (Inbound/Outbound) · Monitor the activities to ensure all service levels committed are met and exceeded · Responsible for MAU and TPV of the region assigned ₹35,000 - ₹45,000 monthly

from: apna.co - 14 days ago

talent crafters solutions - Vashi, IN

: Voice Only Shift Timing (Work from Office): Fixed shift for RIO- 10:00 AM to 7:30 PM Transport: NA Operational Checklist: Good communication in English Understanding of call center operations 12500 - 18000 per month

from: expertia.ai - 19 days ago

Hemocean Outsourcing - Airoli, IN (+1 location)

satisfaction and streamline operations Prepare and present performance reports to the management team Stay up-to-date with industry trends and best practices in customer service and call center management 15000 - 30000 per month

from: expertia.ai (+1 source) - More than 30 days ago

Accenture - Navi Mumbai

and invoicing. Manage the daily operations-related communications and interactions with internal & client stakeholders by e-mails and calls. He/she must have worked in a Shared service center for an international Not disclosed INR

from: naukri.com - 4 days ago