Call Center Operations Jobs in Mumbai

Mumbai, India

and provide tools if necessary. Determines call center operational strategies by evaluating team results and objectives. Maintains and improves call center operations by monitoring system performance Not Mentioned

from: Monsterindia.com - More than 30 days ago

Mumbai

execution of Spare parts order . Chip in to new Service Development processes by defining complete range of Field Service Processes and management ISM/ Service Portal . Drive call center operations Not Mentioned

from: Monsterindia.com - 12 days ago

Mumbai, India

- ServiceNow. The HR Call Center Representative 3 ensures efficiency of service center operations, technology and transaction processes. Establishes standards and procedures for handling employee questions Not Mentioned

from: Monsterindia.com - 12 days ago

Mumbai, India

, call centers, claims management and adjudications and policy administration for all Digital and Non-Digital products. This role will drive new client onboarding efficiently ensuring we meet our P&L goals Not Mentioned

from: Monsterindia.com - 19 days ago

Thane, India

Role description APosition Overview Position Title Senior Manager - Call Center Operations Department Customer Service - Ops Team Level/ Band Sr. Manager - 501 3 Role Summary : BOrganizational Not Mentioned

from: Monsterindia.com - 13 days ago

Thane, India

of experience in a call center or BPO environment with expertise in Dialer platforms (Aspect or Predictive Dialer) Proficient in understanding and analyzing Contact Center metrics Familiarity with Analytic tools Not Mentioned

from: Monsterindia.com - 3 days ago

Thane, India

satisfaction and streamline operations Prepare and present performance reports to the management team Stay up-to-date with industry trends and best practices in customer service and call center management Not Mentioned

from: Monsterindia.com - More than 30 days ago